Question 1

How do I book a free consultation?

Accepted Answer

You can book a free 15-minute consultation directly through the website. During this session, we will discuss your goals, assess your needs, and recommend the most suitable programme for you.

Question 2

How do I pay for the programmes or consultations?

Accepted Answer

After your free consultation, if you decide to proceed, I will provide the bank payment details. Your appointment for the programme will only be confirmed once proof of payment is received.

Question 3

How are the six-week programmes structured?

Accepted Answer

Each programme runs for six weeks and provides participants with lifetime access to a membership platform containing all learning materials, tools, and resources. Each week includes a 20-minute virtual consultation via Zoom with a registered dietitian (Farah Ali-Islam). Throughout the programme, participants are required to submit their daily meal plans, physical activity logs, and any relevant health data (e.g., blood glucose readings) via WhatsApp. These submissions allow the dietitian to provide personalised feedback and guidance, ensuring ongoing support and progress over the full six weeks.

Question 4

What is the cost of the programme and are payment plans available?

Accepted Answer

The programme costs TT$700, which must be paid before the programme begins. Payment plans are available in two parts: the first part is paid upfront to secure your place, and the second part must be paid before the start of the second half of the six-week programme.

Question 5

Can I pay through the website?

Accepted Answer

No, payments cannot be processed via the website. Payment instructions are provided individually after the free consultation.

Question 6

What technology do I need for the consultations?

Accepted Answer

Consultations are conducted via Zoom. You will need a stable internet connection and a device with video and audio capabilities.

Question 7

Are these consultations suitable for specific medical conditions?

Accepted Answer

Yes. As a registered dietitian, I provide medical nutrition therapy (MNT), which allows me to work with individuals managing a wide range of medical conditions. This includes interpreting laboratory findings, reviewing medications, and integrating physician referrals to develop personalised nutrition plans. Using evidence-based strategies, I tailor dietary recommendations to support management of conditions such as diabetes, hypertension, dyslipidaemia, gastrointestinal disorders, cancer and other diet-related health concerns, ensuring that nutrition guidance aligns safely with your overall medical care.

Question 8

Are these programmes suitable for persons who have never dieted or been physically active?

Accepted Answer

Yes. The programmes are designed for all levels. We start with small, achievable steps to build confidence and create sustainable habits, empowering you to embrace a healthier lifestyle and achieve lasting results.

Question 9

I’m afraid that eating healthy and being physically active is expensive.

Accepted Answer

Healthy eating and regular physical activity do not need to be costly. This programme focuses on practical, evidence-based strategies that fit your budget and lifestyle, using accessible foods from the Caribbean Six Food Groups and simple, low-cost ways to stay active. With planning, guidance, and small adjustments, you can achieve lasting health improvements without overspending.

Question 10

What if I miss one of my weekly sessions?

Accepted Answer

Weekly sessions are an essential part of the programme. If you cannot attend, you must notify in advance to reschedule. Missed sessions should be rebooked as soon as possible to ensure continuity of personalised guidance and support. Sessions missed without prior notice may not be eligible for rescheduling.

Question 11

What if I cannot continue with the programme? Can I get a refund?

Accepted Answer

No refunds are available. However, in the case of severe circumstances, you may pause and continue the programme within three months. You are required to rebook within that period to complete your six-week programme without losing access to materials or support.

Frequently asked questions